What Information Do You Need to Order Glasses Online? Ultimate Guide (2023)

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what information do you need to order glasses online

1. What is your current prescription for glasses?

It is important to know your current prescription for glasses when ordering new ones online. Your prescription will include information such as the strength of your lenses (measured in diopters), any astigmatism correction, and the pupillary distance (PD) measurement. This information ensures that the lenses you order are tailored to your specific vision needs.

If you don’t have a recent prescription, it is recommended to visit an optometrist or ophthalmologist for an eye examination. They will assess your vision and provide you with an updated prescription. It’s important to note that prescriptions generally expire after one or two years, so it’s best to have a current one when ordering glasses.

Some things to consider when providing your prescription:

  • Make sure the prescription is written clearly and legibly.
  • Double-check that all the information is accurate, including the sphere, cylinder, and axis values.
  • If you have different prescriptions for each eye (e.g., one eye is nearsighted and the other is farsighted), make sure both are included.

2. Do you know your pupillary distance (PD) measurement?

The pupillary distance (PD) measurement is the distance between the centers of your pupils in millimeters. It plays a crucial role in ensuring that your lenses are positioned correctly in relation to your eyes. Knowing this measurement allows online retailers to accurately align the optical center of each lens with your pupils, which helps optimize visual clarity.

You can obtain your PD measurement from an optometrist during an eye examination or by requesting it from them if you already have a recent prescription. However, if you don’t have access to your PD measurement, you can measure it yourself at home using a ruler and a mirror. While self-measurement may not be as accurate as a professional measurement, it can still provide a good estimate.

Here’s how to measure your PD at home:

  1. Stand in front of a mirror with your face parallel to it.
  2. Hold a ruler against your brow line, ensuring that the zero mark is aligned with the center of one pupil.
  3. Look straight ahead and note the measurement at the center of the other pupil.
  4. Repeat this process a few times to ensure accuracy and take an average of the measurements obtained.

It’s worth mentioning that some online retailers offer tools or guides to help you measure your PD accurately. If you’re unsure about measuring it yourself, consider using these resources or consulting an optician for assistance.

3. Are there any specific lens coatings or treatments you require for your glasses?

Anti-Reflective Coating

An anti-reflective coating is a popular choice for many glasses wearers as it reduces glare and improves the clarity of vision. This coating is especially beneficial for those who spend a lot of time in front of screens or driving at night, as it minimizes reflections and enhances visual comfort.

Scratch-Resistant Coating

If you lead an active lifestyle or tend to be rough with your glasses, a scratch-resistant coating can help protect the lenses from daily wear and tear. This coating adds a layer of durability to the lenses, making them less prone to scratches caused by accidental drops or contact with abrasive surfaces.

List of Lens Treatments:

  • UV Protection: Shields your eyes from harmful ultraviolet rays.
  • Blue Light Filtering: Reduces exposure to blue light emitted by digital screens.
  • Polarized Lenses: Minimizes glare from reflective surfaces like water or snow.
  • Mirror Coating: Adds a reflective mirror-like finish to the lenses for a stylish look.

4. Would you like to choose from a specific frame style or material?

Your choice of frame style and material can greatly impact both the aesthetics and comfort of your glasses. Whether you prefer classic, trendy, or sporty frames, there are various options available:

Frame Styles:

  • Full Rim: Provides maximum support and durability.
  • Semi-Rimless: Offers a more lightweight and minimalist look.
  • Rimless: Provides a barely-there feel and sleek appearance.
  • Cat Eye: Adds a touch of retro elegance to your look.
  • Aviator: Exudes a cool and timeless vibe.

Frame Materials:

  • Acetate: Offers durability, flexibility, and a wide range of colors and patterns.
  • Metal: Provides a sleek and lightweight option with adjustable nose pads for comfort.
  • Titanium: Known for its strength, lightness, and hypoallergenic properties.
  • Plastic: Offers affordability and versatility in various colors and styles.

5. What is your preferred lens thickness or index?

The lens thickness or index determines how thick or thin your lenses will be based on your prescription. The higher the index, the thinner the lenses. Here are some common lens thickness options:

Lens Thickness Options:

  • Standard Index (1.50): Suitable for low to moderate prescriptions.
  • Mid-Index (1.57 – 1.61): Provides thinner lenses for slightly stronger prescriptions.
  • High Index (1.67 – 1.74): Ideal for stronger prescriptions, offering the thinnest lenses available.

Your optician can guide you in selecting the most appropriate lens thickness based on your prescription needs and personal preferences.

6. Do you have any special requirements for progressive lenses or bifocals?

Progressive Lenses

Progressive lenses, also known as multifocal lenses, are designed to provide clear vision at all distances without the need for separate prescription glasses. If you require progressive lenses, it is important to consider your specific needs and lifestyle. For example, if you spend a lot of time working on a computer, you may benefit from lenses with a wider intermediate zone to optimize your near and intermediate vision. Additionally, if you engage in outdoor activities frequently, it may be worth considering lenses that offer UV protection.


If you prefer bifocal lenses, which have distinct areas for near and distance vision, there are various options available to suit your requirements. Some individuals may find traditional bifocals with a visible line between the two segments more comfortable and easier to adapt to. However, if aesthetics is a concern for you, there are also progressive bifocals that have a seamless transition between the two segments.

7. Are there any specific lens colors or tints you prefer for sunglasses?

When choosing lens colors or tints for sunglasses, it is essential to consider their intended purpose and the lighting conditions in which they will be used.

Polarized Lenses

Polarized lenses are popular among individuals who spend time outdoors or participate in water sports. They reduce glare caused by reflections from surfaces such as water or snow, providing enhanced visual clarity and reducing eye strain.

Colored Tints

If you have specific preferences regarding lens colors or tints for fashion purposes or personal style, there are numerous options available. For instance:

  • Gray or smoke tints provide true color perception and reduce brightness without distorting colors.
  • Brown or amber tints enhance contrast and depth perception, making them suitable for activities like driving or golfing.
  • Yellow or orange tints can improve visibility in low-light conditions, such as during foggy weather.

8. Do you need any additional accessories, such as a glasses case or cleaning cloth?

To ensure the longevity and proper maintenance of your glasses, it is advisable to consider purchasing additional accessories.

Glasses Case

A sturdy glasses case provides protection against accidental damage when your glasses are not in use. Look for cases with a soft interior lining to prevent scratches on the lenses. Some cases also come with a clip or strap for easy attachment to bags or belts, ensuring you always have your glasses within reach.

Cleaning Cloth

A microfiber cleaning cloth is an essential accessory for keeping your lenses clean and free from smudges. It effectively removes dirt, fingerprints, and oils without scratching the surface. Consider purchasing multiple cleaning cloths so that you always have a spare one available.

9. Are there any specific brand preferences for frames or lenses?

If you have specific brand preferences for frames or lenses, it is helpful to communicate this information when making your purchase.


There are numerous eyewear brands known for their quality craftsmanship and stylish designs. Some popular options include:

  • Ray-Ban: Known for their iconic styles and durable frames.
  • Oakley: Recognized for their sporty designs and advanced lens technologies.
  • Gucci: Offers luxury frames with fashionable designs.


When it comes to lenses, different brands may specialize in specific features or technologies. For example:

  • Zeiss: Known for their high-quality optics and lens coatings.
  • Hoya: Offers a wide range of lens options, including specialized coatings for reducing glare and blue light.
  • Essilor: Recognized for their innovative lens designs, such as Varilux progressive lenses.

10. What is your shipping address and preferred payment method?

To ensure a smooth purchasing process, it is important to provide your accurate shipping address and specify your preferred payment method.

Shipping Address

Please provide the complete shipping address where you would like your glasses to be delivered. Include all necessary details such as street name, building number, apartment or suite number (if applicable), city, state/province, postal code, and country. Double-check the accuracy of the address to avoid any delivery issues.

Preferred Payment Method

Specify your preferred payment method for the purchase of your glasses. Common options include credit/debit cards (Visa, Mastercard, American Express), PayPal, or bank transfer. Ensure that you choose a secure payment method that you are comfortable with and that aligns with the seller’s accepted methods of payment.

In order to successfully order glasses online, it is essential to have accurate and up-to-date information regarding your prescription, pupillary distance (PD), frame measurements, and any specific lens preferences.

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